Privacy Policy

Effective date: June 2025

At Lumina IV, we care deeply about your privacy. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website.

What information we collect

When you place an order or contact us, we may collect:

Your name and contact information
Shipping and billing address
Order details
Your email address
IP address and browser info (for security and analytics)

We do not collect sensitive personal information or store payment details. All payments are securely processed by trusted third-party services like PayPal or Stripe.

🍪 Cookies

We use cookies to:

Remember your preferences and cart contents
Analyze website traffic for better performance
Improve your shopping experience

You can disable cookies anytime in your browser settings, but some features of the site may not work as intended.

How we use your data

We use your information to:

Process and deliver your order
Provide customer support
Communicate updates related to your purchase
Improve our services and website functionality

We will never sell or share your personal data with third parties for marketing purposes.

How we protect your data

Our website uses secure protocols (SSL) and trusted platforms to keep your data safe. Access is restricted to authorized team members only.

Third-party services

We work with trusted partners like Printify (for product fulfillment) and PayPal or Stripe (for payments). These services only receive the data necessary to complete your order.

Your rights

You can request to:

View the personal data we have about you
Correct or delete your data
Withdraw consent for data processing (where applicable)

Just contact us at [tu@email.com] and we’ll be happy to help.

Where your data goes

Some data, such as your IP address or cart contents, may be stored or processed by third-party services that help us run our store (like analytics tools or spam filters). These services comply with GDPR and similar data protection laws.

Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

infoluminamerch@luminaiv.com